Testimonials

Patient Satisfaction Research

The touchscreen survey is customised and adapted to suit the specific needs of the Medical Centre.  Minimal staff input saves time and minimises bias.  The patients find the process simple and non-threatening.  Post survey evaluation reports are timely and professionally presented, providing a credible resource for the practice team to review and expand on the services provided.  Having used TSMR surveys on numerous occasions, we will continue to recommend this invaluable resource across our General Practice client base. 
Sue McBrearty & Isabelle Stackhouse, South Island Practice Management Ltd

 

 


Database Collection at The Food Show

We have used TSMR's database collection services this year for the first time.  The project included the lease of 6 touchcomputers set up to gather a database at The Food Show in Wellington.  As a first time user, we found the whole process very easy and streamlined compared to our previous system.  Rachel was very supportive throughout the project and easy to reach after hours.  This responsiveness made a huge difference to our very stressed team.  I also love Rachel's dedication to finding the right solution and working through options.  We have booked TSMR for additional shows in 2016. 
Kathleen Andree Wiltens, Group Marketing Manager, North Port Events Ltd

 

 


Parliamentary Visitor Research

TSMR hasBalloons over Waikato proved an invaluable option for Hamilton in ascertaining key information from some of our Hallmark and international events. 

Rachel is very easy to work with, the set-up of the questionnaires takes no time at all and the whole system works faultlessly.  The reporting structure is very comprehensive in both written and visual format and is back to you within a week of the work being undertaken.  A great service.

Thank you for helping to make our Open Day a success.  I appreciate your professionalism, attention to detail and promptness.  A great product, and excellent service.  I received positive feedback about the reports (not just the results), and in particular about the speedy turnaround.  It was great to have you here on the day, and I will most certainly be recommending you and the kiosks to people in the future. 
Chris Tracey, (former) Manager, Visitor & Support Services Branch, Parliamentary Service

 

 

 


Event Research

Hannah & Associates have organised the Waikato Home & Garden Show in Hamilton for the past 30 years. During this time we have placed a lot of importance on surveying our show visitors. For many years we used a fully manual and paper system to provide us with the information we needed. This was an expensive, cumbersome and lengthy process. Since we appointed TSMR in 2008 to help us with their streamlined technology, we have not only been able to reduce our budget, but also secure far more meaningful information in much greater detail. We have always been impressed with TSMR's professional service - working with us to provide solutions and cost effective ways to provide tailor made answers to suit our many projects. Prompt and efficient service, fast turnaround of results prepared in a most professional format. We wish Rachel and her company every success and would have no hesitation recommending her company to any business or organisation needing research data collected and analysed for planning, market research and other projects.
Graham Hannah, (former) Company Director, Hannah & Associates Exhibitions Ltd

 


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Contact:

15 Dunmurry Place
Casebrook
Christchurch 8051
NZ

Ph: 03 359 3151

Mon - Fri: 8 am - 5 pm

Reviews:

Rachel is very easy to work with, the set-up of the touchscreen projects takes no time at all and the whole system works faultlessly.  A great service.

Since we appointed TSMR we have not only been able to reduce our budget but also secure far more meaningful information in great detail.

I appreciate your professionalism, attention to detail and promptness.  A great product and excellent service.

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