I worked with Rachel on behalf of a technology client which was entering the b2b market
and seeking the perspectives of small business owners about existing and future products.
Rachel drove the project, provided excellent client service, and delivered a very comprehensive report on time and budget.
Paul O’Leary, Director, Pursuit Public Relations July 2020
We engaged with TSMR to investigate
how our new products would be received by different demographics
and nationalities. The information we received was invaluable to
decide which factors were important to which type of consumer.
We also tested our packaging and marketing materials and have since
altered them based on the market feedback.
Katherine Reardon, Waitaki Biosciences
The touchscreen survey is
customised and adapted to suit the specific needs of the Medical
Centre. Minimal staff input saves time and minimises bias.
The patients find the process simple and non-threatening.
Post survey evaluation reports are timely and professionally
presented, providing a credible resource for the practice team
to review and expand on the services provided. Having used
TSMR surveys on numerous occasions, we will continue to
recommend this invaluable resource across our General Practice
Sue McBrearty & Isabelle Stackhouse, South Island Practice Management Ltd
We have used TSMR's database
collection services this year for the first time. The
project included the lease of 6 touchcomputers set up to
gather a database at The Food Show in Wellington. As a
first time user, we found the whole process very easy and
streamlined compared to our previous system. Rachel
was very supportive throughout the project and easy to reach
after hours. This responsiveness made a huge
difference to our very stressed team. I also love
Rachel's dedication to finding the right solution and
working through options. We have booked TSMR for
additional shows in 2016.
Kathleen Andree Wiltens, Group Marketing Manager, North Port Events Ltd
Thank you for helping to make our
Open Day a success. I appreciate your professionalism, attention
to detail and promptness. A great product, and excellent service.
I received positive feedback about the reports (not just the results),
and in particular about the speedy turnaround. It was great to
have you here on the day, and I will most certainly be recommending you
and the kiosks to people in the future.
Chris Tracey, (former) Manager, Visitor & Support Services Branch, Parliamentary Service